UPJET Information

Airport CIP service

The world of privileges at the airport "primeclass" CIP service

"Primeclass" CIP Service is offered at the International Istanbul Ataturk Airport though the individual CIP approach which enables customized solutions.

Our aim is to clear away all the anxiety and stress before and after flights and save your time by offering professional privileges at each step , making customers feel special and cared for during every stage of their travels.

An extended range of "Primeclass" CIP services is offered to passengers who want extra comfort and space.

International Line Prime Pack Departure

  • Our service begins as our guests are greeted at the "primeclass" CIP Service entrance on the departure floor of the terminal by a CIP hostess and porter who will take their baggage. The baggage is labeled individually.
  • Guests can pass through the special "primeclass" CIP Service x-ray security with no waiting lines.
  • The CIP hostess assists with check-in procedures; if the guests are travelling with contracted airlines, procedures are carried out at the business class counter.
  • Procedures are carried out at the special "primeclass" CIP Service passport counter without customers being caught up in congestion at the terminal.
  • Our guests can shop at Duty-Free, with the assistance of a hostess and porter. There is an exclusive “primeclass” CIP Service cash point there.
  • Our guests are greeted by a "Welcome Cocktail" at the lounge entrance and entertained at the "primeclass" CIP Lounge until their flight time.
  • At the CIP lounge - where comfort comes first - guests can continue working with their laptops connected to our wireless internet and enjoy unlimited refreshments offered by the service staff while reading newspapers or magazines.
  • When their flight time comes guests are escorted by special cars up to the flight gate.


Prime Pack International Line Arrival

  • Our service begins with the reception of our guests by "primeclass" CIP hostess and porter at the flight gate with special cars; procedures are completed at the exclusive "primeclass" CIP Service passport counter. In case the aircraft is in the open park position, the guests are met at the terminal entrance.
  • When needed, visa procedures are completed with the assistance of  CIP hostess.
  • Guest luggage is carried by the porter.
  • When requested, our guests are assisted by our staff during their shopping at Duty Free.
  • Our service ends when our guests are met by their greeters.
  • You can have "primeclass" CIP Service privileges also during your travels from the domestic lines terminal....


Prime Select

Alternative solutions are offered to enable other services that passengers may need during their travels; you can benefit from our various services.

Transfer and Car Rental, Apron Vehicle, Private Jet and Helicopter Rental, Ticket Booking, Hotel Reservation, Tour Organization, Flowers, Healthcare, Personal Care, Conference Room, Travel Insurance...

Prime Transfer

Airport-city guest transfers are realized the by comfortable “primeclass” CIP Service vehicles with private drivers.

When your reservation is made 48 hours in advance, you can benefit from the extended scope of Prime Pack services and have Prime Select service privileges at affordable prices.

All these privileged services are only offered by "primeclass" CIP Service!